However, later that working day somebody from Swoop did phone her and notify her there was no room on the following morning’s flight.
This knowledge was so upsetting as this was my birthday weekend. I'd a spa day and dinner plus a exhibit booked for Friday And that i needed to miss out on out as I missed the flight, All this was pre-paid. the hoel reservation was also in my title And that i experienced to leap via hoops for getting it improved so my mates could Test-in.
Booked a flight along with you to Vegas from Hamilton, fantastic offer and I had been satisfied. On my technique to the airport, acquired in a car incident, acquired towards the airport and pulled into park and fly, due to the many recent snow, there was NO parking at all.
.somebody at get the job done tole me over it. so I calle dand compensated..now im slowing reading testimonials can we should purchase our seats also ?? im super terrified that matters are going to pop up and we wwill really need to fork out extra at abbotsford airport and espescially Puerto Vallarta airport..paula cadotte and loved ones
It absolutely was PERFECTLY CLEAR who I had been with my pic and title. Is there no compassion ? This was for being my initially flight with Swoop,and I am very upset.My personalized ID will not expire, so they'd the evidence. I’m a widow on a decent spending budget, that’s what attracted me to Swoop.I've booked Yet another flight for Oct 31st as my baggage went with my son And that i’m likely for a grandson’s wedding, my return ticket was booked coupled with currently’s. I would like a refund to the flight I had to re-book ,I took the main $99.00 a person readily available which happens to be Oct 31st.
Try out once again later on”. I've attempted every thing to Make contact with Swoop to no avail. With regards to my flights down, I recognize Swoop is refunding flights booked following march 14. Nevertheless, over the early morning of March 12 (the working day of your departing flight) I discovered that your situation had worsened and outside of state vacation wasn't recommended. On The idea of the, and my obligation to comply, I cancelled the flights. I feel we've been entitled to the identical refund as Individuals flights two times later. Thanks
Took a return flight from abbottsford to Edmonton, on the way to Edmonton we pre booked our seats on line without problem. On the way in which back again we ended up keeping in a farm and they did not have a computer so went towards the airport 3 hours ahead of time to receive our seats. After we went into the counter we were being informed that we ought to have booked our seats on line like All people else , that all the seats were being gone other than the exit seats for $31.fifty. I asked if there have been single seats mainly because we did not have to sit with each other , we have been advised yet again that every one The purchasers experienced checked in on line and all seats were being absent not even one one 1.
There's a essential chain with an image of baby jesus and mother mary on it. Is it possible to remember to assist me I made an effort to get in touch with customer service was on hold lengthy distance for 30 minutes.
Gained notification reimbursement permitted but the one system offered appears to to the paypal variety of option. I do not have a paypal account and I am not thinking about getting 57 cash now one. Can you help me obtain a direct deposit process
I just planned to let you understand how helpful and knowledge Nancy was in the course of our dialogue concerning our provider Canine flying with us after my husband’s new coronary heart attack. Regrettably our insurance provider wouldn't permit us to vacation to Hamilton with Swoop and created reservations for my spouse And that i to fly Enterprise class which has a paramedic from Miami to Toronto on Air Canada which concerned a for much longer travel time for us as we tend to be closer to both the Ft Lauderdale Airport as well as Hamilton Airport. We are actually in the home in Hamilton (Dundas). We won't be capable to fly with insurance policies until eventually he is secure for at least ninety days.
I cancelled my reserving inside 24 several hours of Preliminary reserving and I haven’t received my comprehensive refund. I made an effort to contact you but I had been put on maintain for more than an hour.
Double charging for flight improve resulting from death in family. I are already hoping Considering that the Sept thirty to acquire this rectified And that i happen to be stone walled whenever.
This Swoop Airlines undoubtedly are a joke. I’ve spent the earlier six hrs about the phone trying to get responses. I'm heading to Yelp following. I stimulate you all to produce your concerns recognized on Yelp and every other social networking and sort which you could.
– Sadly, as a consequence of Covid-relevant ailment which has affected our relatives, we have been unable to journey this weekend and they are in quarantine. As an alternative to cancelling, we would like to postpone our excursion to September.